WordPress Live Chat Plugins

Are you looking for the best free WordPress live chat plugins? Or in a dilemma about selecting a free chat support plugin? If yes, then you’ve landed on the right page.

Adding live chat on your site helps to increase your website’s customer support, and engagement & generate revenue. It allows your customers to ask for instant help and get support. Hence, growing user satisfaction and goodwill for your business.

However, it’s quite a hassle to select the best online chat plugin from plenty of plugins available. But no need to worry, we’ve listed 19 top free WordPress live chat plugins with detailed explanations. 

Let’s get rolling!

How to Choose a WordPress Live Chat Plugin?

While browsing your site, website visitors may have some questions. To provide them with real-time support, live chat is a great option. Each live chat plugin offers its unique feature. So, it’s important to choose a live chat plugin that meets the needs of your business and customers. 

Here are some of the factors you should consider before choosing the WordPress live chat plugin for free:

  • Updates and Compatibility: Plugins are less secure if not updated regularly. The latest updated plugin ensures compatibility.
  • Support and Documentation: Check documentation to ensure support for solving user issues. 
  • Testimonials and Ratings: Be attentive to reading reviews from users. Comments and ratings give more ideas about plugins.
  • Important Features: There are a few must-have features to ensure before selecting a plugin. For example, customizable chat widgets, stored conversation, proactive chat, multiple user chat, audio and video chat, etc.
  • Setup and Interface: Live chat plugins should be easier to set up and install. Interfaces for both admin and customer should be simple to use the plugin. 

We’ve recommended some of the free WordPress live chat plugins that may meet your requirements.

Now, let’s dive in!


19 Best Free WordPress Live Chat Plugins 2022 (Compared)

All the below-listed plugins are free to use. We have enlisted the popular free WordPress live chat plugins with features and download links. Go through the description and features before choosing a WordPress plugin for your site.

1. Tawk.To

Tawk.To is one of the most popular free WordPress live chat plugins used by over 200,000 websites online. You can use it to manage online customer engagement in real-time. It takes just a few minutes to set up and start using it on your site.

Tawk.To - Free WordPress Live Chat Plugin

Using this chat plugin, you can chat with multiple visitors at the same time. You can add people, make shortcuts, and many more. You can also use the system’s analytics function to see the overall stats of live chat on your site. Additionally, it provides mobile apps for Android and IOS, so you can control chat from anywhere. 

Key Features of Tawk.To:

  • Notifications for alerts and messages.
  • It offers customizable widget options with color schemes.
  • It has a built-in ticketing system to manage customer interaction from different channels.
  • There are 27 different languages, so you can select a language according to your region.

Pricing:

Tawk.To plugin is free forever. Therefore, you can download this plugin from WordPress.org or directly install it from WordPress dashboard.


2. 3CX Live Chat

3CX Live Chat is yet another free WordPress chat plugin to add a live chat system to your site. You can add unlimited agents to respond to your customers, transfer any chat to any agent, view missed chats, and more with this plugin. 

3CX Live Chat Plugin

Moreover, it helps to increase conversions and boost customers’ satisfaction by communicating with website visitors in real-time. It is a reliable tool to increase sales and reduce customer support line costs.

You can integrate with 3CX to carry out a multichannel communications suite that includes voice and video. Like Tawk.To, 3CX is used in any mode such as desktop, iOS & Android, and web.

Key Features 3CX Live Chat:

  • Easy to use interface for both admin and visitors.
  • Create a custom offline message form.
  • Apply animations to the chat window.
  • Add surveys or polls to the chatbox.

Pricing:

3CX Live Chat plugin is completely free to use and can be downloaded from WordPress.org.


3. HubSpot

HubSpot is the most powerful live chat plugin to engage your visitors and grow your business. Additionally, it offers CRM (Customer Relationship Management), email marketing, forms & analytics. So, it is an all-in-one growth platform to improve your business and site.

HubSpot - Free WordPress Live Chat Plugin

HubSpot live chat helps your site visitors 24/7 by adding chatbots to your website. Chatbots are useful to automate and scale your live chat conversation. It helps to convert visitors into customers, attract more customers, manage them and provide live support.

Unlike above mentioned live chat plugins, it offers free CRM and contacts management including email marketing, newsletter, etc. So, if you’re looking for a live chat along with CRM services; this is the best option.

Key Features of HubSpot:

  • Customize your chat widgets easily.
  • Create targeted welcome messages to connect with site visitors when they’re most engaged.
  • Instantly save and store your conversation inbox to have a clear view of all interactions. 
  • Allows seamless integration with Slack, mobile app, etc.

Pricing:

The live chat of the HubSpot plugin is free to use. You can download this plugin from the official WordPress plugins directory.


4. Click to Chat

Click to Chat allows website visitors to connect with you through “WhatsApp Business” via a single click. Customers can reach your WhatsApp account directly from the website. Also, it is easier for them to ping in a specific number. 

Click to Chat Plugin

Therefore, this tool is a live chat service where you can embed a WhatsApp widget to your site for the improvement of communication with visitors. Among other live chat plugins, it is mainly WhatsApp-based live chat with a free trial and paid version as well.

It is much simpler to use. Once you install this plugin, add your WhatsApp contact, and you’re ready to connect with your customers.

Key Features of Click to Chat:

  • It offers to set up multiple accounts.
  • You can set support hours based on time and day.
  • There are 8 predefined styles/designs.
  • Predefined styles are customizable.
  • Animations and shortcodes (shows the box according to the user’s scroll length and inactivity).

Pricing:

Click to Chat comes with both free and paid versions. You can download its free version from WordPress.org.

Whereas, the pro version comes with 3 different pricing plans:

  • Single Plan: Costs $18/year for 1 website with 1 year of updates and support.
  • Plus Plan: Costs $34/year for up to 3 websites with 1 year of updates and support.
  • Unlimited Plan: Costs $69/year for unlimited websites with 1 year of updates and support.

5. Tidio

Tidio is a web-based live chat for businesses. It is fully responsive and one of the most expedient, user-friendly, and feature-enriched plugins. 

Tidio WordPress Plugin

Different background images, and welcome messages can be customized on chat pages. Users can add a custom pre-chat survey to collect visitor names, phone numbers, and email addresses. It allows users to create a variety of automation that takes action when a specific condition is fulfilled.

It mainly deals with all the customers’ messages at the same time regardless of the channel they come from. Besides, it keeps live chat, chatbots, Facebook messenger, and email in one place.

Key Features of Tidio:

  • Notifications for incoming visitors to engage with them.
  • Preview of live typing to prepare your answers.
  • Get a list of viewed pages to see where your customer needs assistance.
  • Integration with other plugins such as SalesForce, Mailchimp, Zendesk, and many more.
  • The integrated widget supports multilingual and translation plugins.

Pricing:

You can download the free version of Tidio plugin from WordPress.org and from its official website as well.

However, if you want additional features, then you need to upgrade to premium version where the pricing plans are:

  • Communicator Plan: Costs $19/month for up to 5 operators. Includes unlimited live chat conversations, team departments, live typing, permissions, etc.
  • Chatbots Plan: Costs $39/month, including 40K users engaged with Chatbots, templates, visual chatbot editor, and more.

6. Facebook Chat Plugin

Facebook Chat Plugin is one of the most utilized free WordPress live chat plugins that allow you to communicate with your customers on your website. This chat plugin is a messenger-powered chat widget maintained by the well-known Meta Business. 

Facebook Chat Plugin

Additionally, regardless of your customers’ device, be it a phone or computer, your customers can message you anytime. All your visitors need to do is click on a small messenger chat bubble in the lower right corner of your website. And hence, this enables live chat quickly. 

Key Features of Facebook Chat Plugin:

  • Enables you to set up auto-replies and answers to the common questions to help clients while you’re away.
  • Keep your conversation going with customers on Messenger even after they leave your website.
  • In guest mode, visitors without a Facebook Messenger account can message you anonymously.
  • Removes the need to switch between apps to answer questions you get on the website.
  • Allows you to quickly customize the appearance of the chat window. 

Pricing:

Facebook Chat Plugin is completely free to use and can be downloaded from the official WordPress plugins directory.


7. LiveChat

LiveChat is another efficient plugin for WordPress that provides immediate communication with on-site visitors, and customers. It enables prompt resolution of queries and concerns of customers. It includes a robust collection of features like proactive chat invites that enable agents to deliver customized messages automatically. 

LiveChat - Free WordPress Live Chat Plugin

Moreover, customer support is available 24/7 for a built-in ticketing system by LiveChat. Tickets can be collected with messages that customers leave while you are away. You can respond to them when you’re back online. This ticketing system helps in tracking cases that take longer to resolve and require more than one conversation.

It is similar to Tidio, where multichannel communication is available.

Key Features of LiveChat:

  • Chat Transfer to other agents if necessary.
  • Support and agent ratings for a better understanding of visitors. Enabling them to rate a chat.
  • File upload support to send and receive files.
  • Export data via comments of customers.
  • Store, access, and export messages at any time.

Pricing:

LiveChat is a freemium plugin that comes with both free and paid versions. You can download the free version from WordPress.org.

Whereas, the paid version comes with 4 different pricing packages:

  • Starter Plan: Costs $16/month, per agent, billed manually. Includes basic widget customization, ticketing system, data security, etc.
  • Team Plan: Costs $33/month, per agent, billed manually. Includes unlimited chat history, full widget customization, basic reporting, agent groups, etc.
  • Business Plan: Costs $50/month, per agent, billed manually. Includes multiple branding, staffing prediction, work scheduler, etc.
  • Enterprise Plan: You need to request a call for cost with annual billing. Includes dedicated ACC. manager, product training, security assistance, etc.

8. Joinchat

Are you looking for a solution to connect your website with WhatsApp contact? If yes, then Joinchat is a way to go. It is a practical and easy-to-use tool that assists in completing your task in a short time. 

Join.chat WordPress Plugin

Joinchat offers a live chat function that allows you to link the pages of your website with the WhatsApp profile similar to “Click to Chat”. It increases assistance and support to vendors and customers. Moreover, it’s aimed to convert your web visitors into loyal customers.

This plugin is simple and easy to use. The installation process also takes less than 2 minutes. Once the contact button for WhatsApp is inserted into your website, you can connect with your user via WhatsApp. 

Key Features of Joinchat:

  • Integration with Analytical tools (Google Analytics, Google Tag Manager, and Facebook Pixel).
  • Customizable conversation to starting messages.
  • Customizable chat background, theme colors, and dark modes.
  • Integration with WooCommerce to help you sell your product.

Pricing:

You can download the free version of the Joinchat plugin from the official WordPress plugins directory.

The premium version of the Joinchat plugin comes with 3 pricing packages:

  • Personal Plan: Costs €49/year, including all features, unlimited updates, premium support per year for 1 website, etc.
  • Freelancer Plan: Costs €99/year, including all features, unlimited updates, premium support per year for 5 websites, etc.
  • Agency Plan: Costs €299/year, including all features, unlimited updates, premium support per year for 1000 websites, etc.

9. Chaport

Chaport is a cutting-edge live chat and chatbot solution for your WordPress website. It’s designed to make your communication with customers easier and simpler. Along with that, you’ll be able to interact with your customers across multiple platforms with multi-channel live chat. 

Chaport - Free WordPress Live Chat Plugin

Further, it helps in lead generation. All you need to do is initiate more chats with auto-invitations based on specified rules. Once visitors show interest, you can start communication via live chat. Also, you can use a pre-chat form to gather information such as name, email, phone number, etc. before initiating a live chat.  

Key Features of Chaport:

  • Send an automated message to customers on the checkout page. So that you can reach out and help them complete their purchases via live chat. 
  • To make changes to the information given in a live chat, you can edit or remove the message.
  • Prohibit a visitor if you don’t want to receive their messages.
  • Typing insights allows you to see what your visitors are typing, read their messages even before they are sent, and respond quickly.
  • Lets you send screenshots, documents, and other files to your visitors and also allows your visitors to share files with you.

Pricing:

Chaport comes with both free and paid versions. You can download its free version from WordPress.com or its official website as well.

Whereas the paid version has 2 different pricing plans:

  • Pro Plan: Costs $19/month. It includes unlimited chat history, auto-invitations, saved replies, pre-chat form, detailed reports, autoresponders, and more.
  • Unlimited Plan: Costs $75/month. Includes chatbots, custom fields shared saved replies, chat ratings, advanced reports, etc. Also, all the features of the Pro Plan.

10. Live Chat by Formilla

Live Chat by Formilla is yet another remarkable live chat plugin for WordPress. This simple plugin can be installed instantly and the live chat button will appear on your site upon activation. Thus, it quickly allows your visitors to chat with you live if they’ve any questions or need assistance.

Live Chat by Formilla

Further, you can enable proactive chat to trigger automatically after a specified period of time. Also, you can configure a chatbot to do the same with complete control. For example, a chatbot can proactively pop up to engage visitors before a visitor interacts with a live agent. 

Key Features of Live Chat by Formilla:

  • Monitors and tracks real-time visitors allowing you to see the number of active visitors on a website, and initiate live chat.
  • Automatically displays custom messages to your website visitors in different scenarios with the help of the smart messages feature.
  • Access saved replies via keyboard shortcuts and quickly respond to commonly asked questions.
  • Informs visitors or agents whether either party is typing a message or not to make chatting more enjoyable.
  • Transfer a chat message back and forth with other online chat agents who are available.

Pricing:

Live Chat by Formilla is a freemium plugin which means it has both free and paid versions. You can download its free version from WordPress.org. 

Meanwhile, its premium version has 3 pricing options:

  • Premium Plan: Costs $19.99/month, for 1 year. Includes 2 chat agents, unlimited live chats, custom bots, A.I. chatbots, 3rd party integrations, canned messages, etc.
  • Professional Plan: Costs $39.99/month, for 1 year. Includes 2 chat agents, custom bots, file sharing, real-time visitor monitoring, etc.
  • Growth Plan: Costs $55.99/month, for 1 year. Includes 2 chat agents, real-time visitor monitoring, unlimited email messages, etc.

11. Chaty

Want to connect with your potential customer via social media?

Chaty - Floating Chat Widget

Chaty plugin is the most suitable for your needs. It allows your customer to contact you via different social platforms such as WhatsApp, Messenger, Telegram, TikTok, Google Maps, etc. Since your customers are already using different social apps and want you to contact them via one of those chat applications. 

Hence, the usage of Chaty allows your customers to contact you even after they leave your website. Similar to other plugins, it also includes a free plan and paid version.

Key Features of Chaty:

  • Different chat channels for different pages.
  • Effects (bounce, waggle, sheen, spin, fade, shockwave, blink, pulse) to capture the attention of your visitors.
  • Displays pending message icon.
  • Fully customizable chat icons including color, text, and hover.

Pricing:

Chaty plugin comes with free and premium versions. You can download the free version from WordPress.org.

Whereas the premium version offers 3 different pricing plans:

  • Basic Plan: Costs $39/year for 1 website, unlimited channels, widget customization, multiple widgets, custom location, page targeting, etc.
  • Plus Plan: Costs $89/year for 5 websites, channel customization, Google Analytics, country targeting, widget analytics, etc.
  • Agency Plan: Costs $149/year for 50 websites, traffic source targeting, send leads to email, date scheduling, and more.

12. JivoChat Live Chat

JivoChat is another stunning addition to the WordPress live chat plugin listing that is an all-in-one business messenger. The plugin allows teams to communicate with customers via live chat, phone, email, and social media. This helps to connect all communication channels by handling from a single app.

JivoChat Live Chat Plugin

Jivo.Chat enables efficient customer support, increasing conversion and sales. You can engage with your visitor in real time. It also offers a call to your visitors through your contact number to handle calls via JivoChat.

It also facilitates CRM similar to HubSpot. However, HubSpot offers other services as well including CRM. So, if you’re looking for only CRM and live chat support, then you can install JivoChat. 

Key Features of JivoChat:

  • It is a completely responsive, fast-loading, and lightweight plugin.
  • Quick Phrases and predefined responses.
  • Typing Insights to view what users are typing before they hit the send button.
  • Geo-IP-based behaviors, i.e. customized widgets for different cities or countries.
  • Reminders for specific action or conversation.

Pricing:

JivoChat is a freemium plugin that has both free and pro versions. Its free version is available on WordPress.org and also on its official website.

Meanwhile, it has 2 pricing options in its premium plan:

  • Professional Plan: Costs $19/month/agent, billed annually. Includes pre-chat buttons, proactively start targeted chats, multiple departments, advanced stats, etc.
  • Enterprise Plan: This plan has custom pricing for your needs. It includes custom features along with WhatsApp integration, Instagram direct, stats on agents’ activity, Google Analytics, etc.

13. Crisp Live Chat

If you want to improve your relationship with customers, then here we bring you the ultimate free plugin, i.e., Crisp Live Chat. Its main feature is live chat but additionally provides a customer messaging platform.

Crisp Live Chat

Crisp Live Chat includes real-time notifications, desktop apps, mobile apps, and an availability schedule. You can see the typing preview of the customer and respond to them quickly. You’re able to add a free live chat module to your site and allow visitors to interact. It centralizes all your conversations across platforms to provide the finest customer support.

Key Features of Crisp Live Chat:

  • Add multiple plugins to extend features.
  • Enriched user profile; viewing visitor’s information such as email, name, and social networks.
  • Enriched conversations; emoji, backgrounds, themes, chat systems.
  • Wide range of integrations such as slack, e-mails, and Messenger.

Pricing:

You can download the free version of Crisp Live Chat plugin from the official WordPress plugins directory. Or, from its official website as well.

Whereas, there are 3 premium plans:

  • Pro Plan: Costs $25/month/workspace. Includes 4 seats, unlimited history, triggers, canned responses, private notes, audio messages, etc.
  • Unlimited Plan: Costs $95/month/workspace. Includes 20 seats, status page, chat reminders, automated replies, chatbot, live translate, automated campaigns, etc.
  • Enterprise Plan: For this plan, you can ask for a demo and you’ll get customized features and costs as per your need.

14. WP Social Chat

WP Social Chat allows your customer to start a conversation directly through WhatsApp phone number from your website, similar to the Joinchat plugin. But it is created by Quadlayers. It was formerly known as “WhatsApp Chat”. 

WP Social Chat - Free WordPress Live Chat Plugin

WhatsApp has gained popularity for instant messaging these days. So, offering easy access to WhatsApp from your website assists visitors to convert into customers. 

WP Social Chat allows you to include a box to show some contact information and personalized messages. You can personalize the chatbox, chat button, and button placement. It also offers multiple languages so users can choose their preferred ones.

Key Features of WP Social Chat:

  • Multiple WhatsApp agent Accounts.
  • Customized chatbox for each support agent.
  • Chat availability depends on the time zone of your agents.
  • Add a custom icon to the WhatsApp button.

Pricing:

Being a freemium plugin, it has both free and paid versions. You can download the free version from WordPress.org or the official site.

Whereas, the paid version has 3 pricing plans:

  • Personal Plan: Costs $49, one-time payment. Includes 1 site license, multiple agents, customize colors, custom icons, chatbox interface, etc.
  • Agency Plan: Costs $99, one-time payment. Includes 5 sites license, custom agent message, custom user message, and more.
  • Developer Plan: Costs $149, one-time payment. Includes unlimited sites license, lifetime updates, 6-month personalized support, type user, message, etc.

15. Olark

Yet another amazing live chat plugin we recommend to our users is Olark. It has an unlimited chat option that makes managing and handling customer inquiries easier. This plugin is ideal to install live chat on their website without the trouble of additional tools. 

WordPress Live Chat Plugin – Olark

It also helps to increase sales, increase customers and serve current customers. You can grow your business quickly and effectively with Olark. However, most customers prefer it because of its fast installation, ease of usage, and being fully customizable.

Key Features of Olark:

  • Customer engagement in real-time.
  • Route chats to the right department.
  • Learn from live chat analytics as real-time reports from chat volume, agent activity is generated.
  • The agent team is aligned.

Pricing:

The free version of the Olark plugin can be downloaded from the official WordPress plugins directory.

However, if you want additional features, you can upgrade to its premium version which costs $29/month. it includes unlimited chat history, customizable chat box, data security, advanced reporting, agent groups, etc.


16. Chatra Live Chat

Another awesome WordPress live chat plugin, we recommend is Chatra Live Chat. This plugin focuses on converting potential customers to paying customers. 

Chatra Live Chat

It helps to sell more, answer questions, and alleviate users’ concerns to help them place orders. It is used to collect actionable feedback for improving your site and business. 

You can get the list of real-time visitors and start a conversation manually. Also, use chatbots to offer frequently asked questions. In this way, your visitor can get the answers they need.

Key Features of Chatra Live Chat:

  • You can catch visitors who are about to leave via a unique exit-intent feature.
  • Stores chat history for both you and your customer.
  • Visitors can see online agents before they start chatting.
  • Create group chats with a few agents to solve customers’ issues.

Pricing:

The forever free version of the Chatra Live Chat is available to download from WordPress.org and the official website.

Whereas, the premium version has 2 pricing options:

  • Essential Plan: Costs $17/month/agent. Includes email helpdesk, intelligent chatbot, targeted messages & triggers, detailed visitor info, real-time visitor list, etc.
  • Pro Plan: Costs $23/month/agent. Includes unlimited concurrent conversations, notifications, chat notes, operating hours, agent groups, chat ratings, chat reports, etc.

17. Smartsupp

Smartsupp is a free solution for all your live chatting needs on WordPress. It is a popular chat solution in European webshops and websites. 

Smartsupp - Free WordPress Live Chat Plugin

This live chat automatically initiates customer engagement and helps with your sales; saving your time. Simply, you can provide a personalized shopping experience. 

Smartsupp sets up a responsive chat box for instant and consistent conversation with a customer. This plugin allows you to reply to messages even after the visitor is offline. It helps to track your website visitors.

Key Features of Smartsupp:

  • Provides online support in multiple languages.
  • Integrates live chat with an email inbox and Facebook Messenger.
  • Customers can fill out offline forms.
  • Initiates proactive chat.

Pricing:

Smartsupp plugin is a freemium plugin with both free and paid versions. You can download its free version from WordPress.org and the official site as well.

For its premium version, you can select from 3 pricing plans:

  • Standard Plan: Costs $19.5/month. Includes 3 agents, communication channels, unlimited conversation volume, 1-year chat history, engaging visitors, etc.
  • Pro Plan: Costs $48/month. Includes 3 agents (upgradeable up to 10), 3 years of conversation history, 10 chatbots, etc.
  • Ultimate Plan: This plan is a tailor-made solution. Includes custom limits, custom number of agents, all advanced features, individual contract, etc.

18. ActiveCampaign

The free ActiveCampaign live chat plugin helps to create a personalized customer experience across channels. It uses site tracking to track visitors to your website. You can automate welcome chats to initiate conversations with customers. Automation keeps the conversation going. 

ActiveCampaign – Forms, Site Tracking, Live Chat

It offers email marketing services, marketing automation, and CRM other than live chat. This plugin helps to embed ActiveCampaign forms directly to any page or post. It helps to keep all sales and support data in one place. 

Key Features of ActiveCampaign:

  • Handle all the conversations in a single dashboard from multiple channels.
  • Customize your messages and send targeted emails.
  • Generates reports to understand customers’ needs.
  • Integrations include Microsoft, Shopify, Square, Facebook, and Salesforce.

Pricing:

You’ll get both free and paid versions of the Activecampaign plugin. The free version is available from WordPress.org.

Meanwhile, the paid version comes with 4 pricing options:

  • Lite Plan: Costs $29/month, paid yearly. Includes import leads, site & event tracking, automation reporting, chat support, etc.
  • Plus Plan: Costs $49/month, paid yearly. Includes advanced reporting, lead scoring, task reporting, and more.
  • Professional Plan: Costs $149/month, paid yearly. Includes predictive sending, predictive content, sales engagement automation, etc.
  • Enterprise Plan: This plan can be customized for you. It includes custom reporting, unlimited users, social data enrichment, and much more.

19. onWebChat

Wanna stop losing your hesitant customers? If yes, then we’ve got a perfect plugin for you!

Live support by onWebChat

onWebChat is an incredible WordPress plugin that provides an easy way to integrate your site with an innovative live chat. With only one click, you can start a live chat with a visitor to your website, track website traffic, and boost conversions.

On top of that, it comes with a real-time monitoring feature. Therefore, you’ll be able to see your visitor’s status, country, page, time, on your website, and more. Also, you can see whether or not a visitor has visited your website while you’re chatting with them.

Key Features of onWebChat:

  • With live chat triggers, it automatically initiates chat with visitors. 
  • Decorate your live chat widget by setting animations. 
  • Include an offline live chat form when you’re not available to chat.
  • Comes with a fully customizable live chat widget luke changing color, size, position, texts, etc.
  • Quickly transfer the chats between live chat operators and even forward new chats to the right operator.

Pricing:

You can download the free version of the onWebChat plugin from the official WordPress plugins directory. Or, even from its official website.

Whereas, for additional features, you can upgrade to the pro version which costs $6/month/operator, billed yearly. It includes unlimited chats, unlimited chat history, departments, triggers, typing insights, chat ratings, and more.


Which is the Best Free Live Chat Plugins 2022?

There are many free WordPress live chat plugins available. However, we have hand-picked some of the most popular plugins

Among mentioned plugins, Tidio and Chaty are the best live chat plugins. As it offers 24/7 availability via all social platforms using a built-in ticketing system.

Tidio WordPress Plugin
Recommended Plugin

Similarly, for WhatsApp connectivity, Click to Chat, Joinchat or WP Social Chat can be chosen. If the site owner focuses on CRM then HubSpot, Olark, or ActiveCampaign can be used.

Moreover, the site which promotes eCommerce business, Chatra Live Chat, and Smartsupp can be used to reduce cart abandonment. So, according to the need of the WordPress site owner, the live chat plugins can be selected.

Hence, every plugin is unique and offers different features. It really depends on your requirements while selecting a plugin.


Conclusion

That’s all folks. We’ve arrived at the end of our article.

We’ve discussed the 19 best free WordPress live chat plugins and their features. The listed above plugins are all free of cost.

We hope this article helped you find the best WordPress live chat plugin for your website. So, if you’re already using any of the plugins mentioned above, then please share your experience below in the comments section.

Also, you may like our article about the best WordPress survey plugins & the best free cache plugins for WordPress.

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